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We have a 7-day return policy, which means you have 7 days to request a return after you receive your item.

To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need a receipt or proof of purchase.

To start a return, you can contact us at alice96968@gmail.com. Please note that returns require contacting us and we will provide you with a return address, and items sent back to us without first requesting a return will not be accepted.

You can contact us at any time at alice96968@gmail.com with any return questions.

Damage and Issues
Please inspect your order upon receipt, and if the item is defective, damaged, or you received the wrong item, please contact us immediately so that we can evaluate the problem and correct it.

Exceptions/Non-Returnable Items
Certain types of items cannot be returned, such as perishable items (such as food, flowers, or plants), customized products (such as special orders or personalized items), and personal care items (such as beauty products). We also do not accept returns on hazardous materials, flammable liquids, or gases. If you have questions or concerns about your specific item, please contact us.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The quickest way to ensure you get what you want is to return the item you own and once your return is accepted, purchase a new item separately.

Refunds
We will notify you once we have received and inspected your return and let you know if your refund has been approved. If approved, you will automatically receive a refund to your original form of payment within 10 business days. Keep in mind that it may also take some time for your bank or credit card company to process and post your refund.
If it has been more than 15 business days since we approved your return, please contact us at alice96968@gmail.com.